Data Deletion

Information about deleting app data and accounts.

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Local Data

Many app data items are stored only on the device. You can delete this data in the app or remove it by deleting the app from the device.

Delete Account or Cloud Data in the App

If an app offers account sign-in, open Profile or Settings in the app and select “Delete account”. After you confirm, the app sends the deletion request directly to us. Once the server has accepted the request, you are signed out and local account data is removed from the device. The associated usage, progress and cloud data is then deleted automatically. Limited technical blocking and audit identifiers may be retained where necessary to prevent recreation of an account under an already deleted identity, document the deletion process, comply with legal obligations or protect legitimate security interests.

If you no longer have access to the app or want only specific cloud data deleted, contact apps@bitbeans.de. To help us identify the data, name the affected app and the email address or sign-in method you use in the app.

Store Purchases

Purchases are handled through the Apple App Store or Google Play. Store receipts and payment data are processed by Apple or Google according to their own rules.

Processing

Account deletions confirmed in the app are processed automatically. We review requests sent by email and delete identifiable data subject to the same exception for technically or legally necessary residual data.